22 May 2007
Posted at 19:47 in ,
It seems I am getting more of these lately.

I've got several on hand now, who have all elected to pay via Paypal, but I haven't received any payment notification nor Paypal funds. Nor a convo or email from them offering any sort of explanation. Even though Etsy says you should pay immediately if you select Paypal.

Well. I'm reasonable and understanding. If you tell me you had a problem with your Paypal account or your erratic internet connection, I can wait. I've had buyers like that before and we worked everything out in the end.

But what bugs me is if people keep quiet or don't respond to my enquiry (which I send 3 days after the purchase).

I don't know what I'm supposed to think.

Sure, I'd really love to close the sale and ship you the item you picked out among the hundreds of thousand others on Etsy you could have picked.

But I am also entitled to make a report to the admins and have the transaction cancelled if nothing happens on the buyer's end.

Oh well.

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Musings from the studio: new handmade jewelry, product photography, shop announcements, sneak previews and the trials and tribulations of running your own business.
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